Privacy Policy

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, and mailing address.
• Property Information: Property address and details related to a foreclosure or tax deed surplus inquiry.
• Communications: Messages and details you provide through our contact form.
• Usage Data: IP address, browser type, pages visited, and other technical data collected automatically via cookies and similar technologies.
• Communication Preferences: Whether you have opted in to receive SMS text messages from us.

We use the information we collect to:

• Respond to your inquiry and provide foreclosure surplus recovery services.
• Send you SMS text messages if you have opted in to receive them.
• Send transactional and service-related communications via email or phone.
• Improve our website, services, and customer experience.
• Comply with applicable laws and regulations.
• Protect against fraudulent or unlawful activity.

If you provide your phone number and opt in to SMS communications, Asset Refund Group, LLC may send you text messages related to your surplus recovery inquiry, case updates, and service information.

• Opt-In: SMS consent is obtained through the checkbox on our contact form. Consent is not a condition of receiving our services.
• Opt-Out: You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts.
• Help: Reply HELP to any text message for assistance, or contact us at [email protected].
• Message Frequency: Message frequency varies based on your inquiry and case status.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• No Third-Party Sharing: Your phone number and SMS consent will never be shared with or sold to third parties for their own marketing purposes.

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
• Protection of Rights: To protect the rights, property, or safety of Asset Refund Group, LLC, our clients, or others.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of SMS communications at any time by replying STOP.

To exercise any of these rights, please contact us using the information in Section 10 below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.